Your comments
Ah I see. I honestly haven't seen that before. I will add this to my list.. I don't always want to use the information in that green bar as it is often something like "In Transit" which isn't too helpful. But I can certainly look for if it says "Delivered".
15 year бұрын
If we get more people asking for this, I will look at it.
Ok the delay in receiving the push notification is not a bug - as mentioned, we check every 1-3 hours. We can't possibly know exactly when a new event has happened for your parcel, so it has to be on a schedule. If we are lucky, we will check your parcel minutes after a new tracking event has happened. But otherwise, it can be up to 3 hours after.
Expecting a push notification to happen minutes after a new tracking event happens for your parcel is just not consistently possible for us, sorry. We have thousands and thousands of parcels to keep track of for push notifications - and its not financially viable for us to spend money on more server capacity given the amount of money the app makes.
As for the other issue, can you supply a tracking number? Haven't come across this before. Certainly could look at doing this if its a consistent problem.
all text sizes? or something in particular?
In next release
The app will use the latest "location" reported by the provider. If you let me know the tracking number I can confirm if the app is working as expected or if this is a bug.
Coming in next release!
Coming in 1.35
sorry, at this stage we leave things in order of how they are presented on the carrier website and that is the way we want to keep things for now.
provided the correct status is coming through as the "latest status", i will close this request.
Customer support service by UserEcho
