- Posted Support
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Errors
0
Fixed
I triet to track packages of Hermes and Deutsche Post. But there are no traffic details available in the app. With the App. Parcel, Hermes and Deutsche Post/DHL the Data were correct displayed.
Answer
0
Answer
Fixed
Posted Admin (Admin) fa 14 anys
Hi,
Hermes support is currently for Hermes UK (which is why Hermes appears under the UK section of the app).
Support for Hermes Germany is coming very soon though.. it is awaiting approval from Apple.
Deutsche Post should be working fine though - can you give me the tracking number so I can see what the problem might be?
Sorry, but that tracking number gives no results on https://www.deutschepost.de/sendung/simpleQuery.html either.
Unsure how another app could be giving you tracking data if it doesn't exist on the carriers website!
Am I missing something? Doesn't appear to be anything wrong with Posted.
Sorry, it was my mistake. I thought, Deutsche Post and DHL are similar in this App. But it isn't. Deutsche Post is intended for letters, DHL for packages.
In other Apps there is no difference between Deutsche Post and DHL. E.g. the original Deutsche Post App tracks a package from DHL without any failure. And Parcel does it, too.
But now it works fine! Thanks for your App!
And Hermes Germany would be great!
Answer
Fixed
Hi,
Hermes support is currently for Hermes UK (which is why Hermes appears under the UK section of the app).
Support for Hermes Germany is coming very soon though.. it is awaiting approval from Apple.
Deutsche Post should be working fine though - can you give me the tracking number so I can see what the problem might be?
Customer support service by UserEcho
