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Исправлен
"Russian Post EMS" is broken
"Russian Post EMS" carrier is broken, the package status is always "N/A".
Example: EA218128935RU
You can check that it can be tracked: http://emspost.ru/
EMS packages, however, can also be tracked via "Russian Post" Posted carrier, but "View company tracking website" doesn't work then. (which is weird, because EMS packages can be tracked on Russian Post website: http://www.russianpost.ru/rp/servise/ru/home/postuslug/trackingpo)
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Posted Admin (Admin) 13 лет назад
Hi Ilay,
Thanks for your report.
I can confirm this works as a "Russian Post" parcel. I consolidated the two Russian Post entries into one recently. However, in doing this I may have caused an issue for people who had Russian Post EMS as a favorite item in their list.
Did you add this parcel via a "favorite" for Russian Post EMS? If so, please use the "Russian Post" entry only (add this as a favorite if you can).
I will take a look at the "View Company Tracking Website" link now. Thanks again for letting me know.
Regards,
Leeane
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Начат
Posted Admin (Admin) 13 лет назад
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Ответ
Исправлен
Posted Admin (Admin) 12 лет назад
Сервис поддержки клиентов работает на платформе UserEcho