Please post your ideas, problems or suggestions with Posted here and we will get back to you as soon as possible. Most importantly, if you see something you would like, make sure you VOTE for it (on the left hand side) so I know what you all want!

And if you are requesting a new shipping company to be supported PLEASE LEAVE AN EXAMPLE TRACKING NUMBER!! Without this, there is little chance of me being able to add it unfortunately.
  1. Forum: Posted Support
0
Fixed

Time out problems

Óþekktur 14 ár síðan • updated by Posted Admin (Admin) 14 ár síðan • 5
Hi,
I very much liked using posted to track my parcels, but the last weeks I discovered problems with a lot of time outs when trying to update the status.
Internet connection itself is always good.
What could be the prolem?
Answer
Posted Admin (Admin) 14 ár síðan

There are no known problems right now, are you able to let me know the tracking number(s) and postal companies you are using?

I assume you are seeing a red error message when you try to refresh? If so, please let me know what it says.

It could be caused by a number of things, but one thing to keep in mind is that this will happen if the website of the postal company is down or slow.. as Posted relies on this in order to work. One common culprit for this is China Post Registered, so if you have that type of parcel in the app - it is most likely caused by their website being down or slow.

The other possibility is that the postal company website has changed its website which will cause this type of issue.

0

19480103987013501

Óþekktur 13 ár síðan • updated by Posted Admin (Admin) 13 ár síðan • 0
Hi! Many ebayers use polexp.com with help in transfer they items from US to Russia. Tracking is available at the-tracking.com Please add this service in your app.

Regards.
Answer
Posted Admin (Admin) 13 ár síðan

hi, i am a bit confused, I do have polar express on my todo list - but it was through http://polar.aimsdespatch.com/home_page.aspx . however, your tracking number does not work there?

0
Answered

LC578592327US

Óþekktur 14 ár síðan • updated by Posted Admin (Admin) 14 ár síðan • 0
Can any one help me with my tracking number , i am so confused now LC578592327US
Answer
Posted Admin (Admin) 14 ár síðan

I can see your parcel hasn't been updated very much by USPS... not since April 26th.


Unfortunately, I am the developer of the Posted application and am unable to give you any further information about your parcel - I just don't know any more than what you and I can see on the USPS website, sorry.


You will be best to get in contact with USPS directly to ask about your parcel - please use the https://www.usps.com/customer-service/customer-service.htm webpage to contact USPS.


Hope this helps, sorry I cannot be of any more assistance.

0
Lokið

estimated countdown on how many days until delivery on My deliveries page?

Óþekktur 14 ár síðan • updated by Posted Admin (Admin) 14 ár síðan • 0

 I think many carriers do provide estimated delivery time on the web. Could you please let the app pull that information and calculate a countdown of days? and it will looks cook to display the number of days left as an overly icon over the truck icon.

Answer
Posted Admin (Admin) 14 ár síðan

Hi,


This is already implemented in the paid version of the app - for a number of providers (Fedex, UPS etc). If there is a carrier which has the information on the estimated delivery date and you do not see the days countdown in the app, please let me know.

0

Blank screens

Óþekktur 11 ár síðan • 0
I have been using this app (paid) on an iPhone 4 (iOS 7) without problems for about 6 months, now. About 5 days ago, I started experiencing problems in the form of various blank screens when tapping buttons (e.g. About screen), and it fails to log into the account I have. All tracked items appear like question marks.

Any ideas on what could be the cause?
Thanks,
Evelyne
0

Fix NZ Couriers Status information

Posted Admin (Admin) 15 ár síðan • 0
More meaningful status updates available on website than what is in the app
0
Lokið

Please add support for Lithuanian post.

Óþekktur 14 ár síðan • updated by Posted Admin (Admin) 14 ár síðan • 0
Please add support for Lithuanian post. 
Example tracking nos. RN360106191LT, RN192057514LT. Tracking page: http://www.post.lt/en/help/parcel-search (en)
Answer
Posted Admin (Admin) 14 ár síðan
in v1.50
0
Lokið

Change the Icon! The app is fantastic and I think your selling yourself short

Óþekktur 14 ár síðan • updated by Posted Admin (Admin) 14 ár síðan • 0
The app is fantastic and I think your selling yourself short, people do judge books by their covers where apps are concerned, and if it looked a bit slicker it could easily be a top 25 app
Answer
Posted Admin (Admin) 14 ár síðan

new icon in v1.50 



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